Grand ensemble de 2 décorations de Noël en forme de Saint Nick

Received these and one was broken into 3 pieces. For some reason Wayfair put my order on hold but customer reps didnt have a clue why. They said well send you an email with the reason why. Never received an email. Was on customer service six times trying to get it resolved when they finally said I could return it, but I had to pay shipping or I could take a discount and keep them. I was over it so opted for the discount, which ended up being about 6 when my account was finally credited. I really like the St Nicks, but they are not worth the price, especially when one is broken. Wayfair customer service is the worst customer service I have ever used! I had a problem with a wrong item being shipped on this same order and they shipped the same wrong replacement piece THREE times! Im so over Wayfair!