First let me comment that the shipping process was horrendous. Ordered on Sept 19 delivery was to be Sept. 25. Not. Called CS and they couldn't find it so put in an "investigation" to find in warehouse and ship immediately. Said I would hear from them within 10 days. Never heard a word.....still no delivery. Called again and they said it must be lost in transit and could cancel and refund or put in order again. I said try again. It finally arrived on Oct. 17. And they don't seem to be concerned about it at all. The product itself is ok. The controller for the pad has a fairly short cord plus the plug in piece is at the TOP of the bed. Others I've had the plug is at the foot of the bed. Being at the top of the bed makes it rather weird when you try to put on your fitted sheet since there is no "slot" in the mattress pad at that plug. It heats ok but all in all I am not sure this whole process was worth the effort. Very disappointed in customer service for not contacting me as they said they would.

I actually ordered this mattress pad for my parents. They are getting older and they live in an old house with terrible heating so I thought this might help them stay warm and comfy. They haven’t tried it out yet but I’m giving 4 stars just for the potential help. Once they try it I’ll come back and make a better post.

Just love it, as soon as it arrived we put it on the bed. Love the idea going to bed and it’s nice and toasty. I seem to have a problem going to bed freezing and this helps and I sleep a lot better. Thanks

Yay for cozy! I didn’t realize when I got this mattress cover that it was heated. The weather has officially changed here in the PNW and it’s cold! I’ve got my side cranked up and ready to jump into my cozy bed tonight. The pad is a nice weight but not too thick and fits great. There are two controls and there are two adapters, one at the head of each side of the pad. So, no one will get overheated. There are multiple timed settings and temps on the control…lots of options.

Perfect for guest room. Love timer.