I bought two XL Twins fto make a King size mattress. Really works terrific. Especially the 'snore' feature. Had a problem with one of the underbed controllers, and Customer Service (Thanks Alex) was great to work with.

I contacted Reverie and was put in contact with tiffany R. It took awhile because of covid-19 problem but the problems was resolved and I am getting a good nights sleep thank You Tiffany R. for your help

I have had to speak with many customer service Personnel over the years. Alex is professional, informative. She is above all that I have spoken to in the last several years. I hope you know you have a wonderful employee and you value her.

Purchased 2 Reverie adjustable power bases with 2 XL twin size mattresses to make our king size bed. Loved it from the first night. One of the control units quit working but we called their customer service and received a replacement in a matter of a few days. From the moment we called their professionalism and quick response was greatly appreciated.

Unfortunately, the control module stopped working after 11 months. I called for warranty service and talked to arepresentative named Diamond. She was helpful, patient and despite technicians not being able to replace the module in a timely manner due to Covid-19 backlogs, she assured me that I could do the replacement myself. She sent links to videos which illustrated the steps to take.The new module arrived a few days later and the replacement was simple. Diamond was great to work with and did an outstanding job, especially in this Covid environment...great customer support!