The chairs are nice and comfortable, but the color is not what I expected, and the assembly was impossible. The website makes the chairs appear to be an off-white, but they are more tan colored (see first photo). Fortunately, that color goes well with some of my other furniture, so they work okay. It just wasn’t what I expected. The assembly instructions leave a lot out, too. The photo of the first step doesn’t show the cloth cover on the bottom. That cloth appears to be stapled, but actually it is attached on 3 sides by Velcro. The instructions don’t say anything about having to remove that to get to where the bolts go. Then, that step says which bolt to start with, but it’s impossible to get that bolt started! After wrestling with it for 2 hours, I finally opted for the professional assembly. When the guy came, he didn’t follow the instructions! He started with one of the corner bolts, which evidently was easier to get started. Finally, the manufacturer’s customer support was useless. Their replies to my questions made it obvious they either didn’t understand or didn’t read the question, because they never answered. Their suggestions were less than clear and didn’t actually address the problem.