Super beaux tabourets

was really happy with my purchase at first — the bar stools look beautiful and the quality seemed good when I opened the box. However, once I started assembling them, I noticed manufacturing issues. The screws do not align properly, and there are visible scratches on the product. What’s most disappointing is the customer service. Wayfair told me they cannot offer a replacement or a refund at this time and instead asked me to wait for the manufacturer to contact me and decide what to do. This is unacceptable. I purchased the item from Wayfair, so I expected them to handle the issue directly. They also claimed the item is backordered, but when I went to check the same product online, it showed 9 units in stock in the exact same color. That inconsistency makes the situation even more frustrating and misleading. As a customer, I shouldn’t have to wait on a third party to resolve a defective product. Very disappointing experience.

Very comfortable and extremely easy to assemble simply love the color

Beautiful classy looking barstools. Love the green and wood combination! Easy to assemble (best to follow video rather than written instructions). Comfortable with a smooth swivel. Packaging was outstanding. The picture on the box showed a different design than what was ordered, but the right items were in the box.

Exactly what we expected, so far we love it