Tabouret de bar 28 po pimlada phuapradit folk

I ordered 2 of these stools, and they were thrown in a box without any protection both times. Because of the lack of protection, the seat was torn. Wayfair sent a new one but still did no correct the issue, and the stool still was not protected. Because of the lack of protection, the legs are marked up, which isn't as big of an issue for me as the stool top being torn, but I feel this is an utter lack of caring in packaging, and could have been avoided.