So far, my rating is one star for customer service. I was supposed to receive my ottoman today, and the wrong item was delivered. I called back right away to let them know, and they said they would process a replacement. I was told I would then get my ottoman april 9. Two more weeks. Then i received an email saying estimated shipping is April 10-19. Which is then 3 weeks. I called back and they are not willing to work with me at all. I said I can reorder the ottoman and get it sooner than the replacement. They said I would then have to pay for the return shipping of the wrong item sent to me……… I am so unhappy as this is not my fault and the wrong order was sent. I now have to wait 4 weeks for something I ordered. ***update. Received the replacement. It’s blue. So unhappy.

Absolulty poor quality. Fabric leaves even still under the original protection. And it is dark with white dots, absolutly not grey in the picture or in the description. You will note get what you bought.

Scott was such a great driver/delivery person. I will most definitely be ordering more items, so my experience was top notch.

Ordered living room sofas, the arrived on time, Im very satisfied with their service and product

Lost resiliency after only 2 months would never purchase again