Kentvale Vegan Leather Storage Ottoman

Bought to match an older plaid chair that had an ottoman that was worn and too expensive to recover. Great option for something hard to match.

I am so impressed with my new Ottomans!! they went great underneath a front entry table perfect sized and I was so impressed with the packaging that Wayfair provides!! I hope these will last me a great while, and they seem to be a great quality.

love it was easy to put together

I received white instead of light gray. Trying to contact customer service was difficult. I started a chat (suggested communication with CS is chat or text). I explained, answered all questions and sent the requested picture. Then the chat dropped. Lost. I repeated this process four more times, starting at the beginning. Lost the chat before resolution every single time. Very frustrating. Then I moved on to try to get some help by text. That went sideways too. I received a reply and I was waiting for an agent to connect. Then I rec'd a message that there system was down and try again in two hours. The next day I made telephone call and finally got help. They said the would ship the correct item out right away. Four days later I rec'd the replacement. Wrong again, another white one. I contact CS by chat and am told the only thing they can do for me is have me return the item and they will give me full refund. The end. I asked for some kind of compensation for all my time and frustration. Nope. Nothing. I am done with Wayfair. p.s. Next I ordered a gravity chair. You can't make this up. Wrong color and missing the pillow. Now I get to play with the chat people some more. Never again.

Excellent