It is described as being 18.9 inches tall. It came packed vacuum sealed. I know this takes a day or 2 to “relax”. It’s been more than a day and it is still at 14” tall, it’s not expanding at all. I’ve ask they to send a pick up and refund me. I can in no way repack it. They are putting me off saying it will expand to describe height. They really should not contacted me for a review with this back and forth going on with them.

I got the beige one and it is fantastic! Just as advertised and my cats love it too