Canapé Cozy

So beyond disappointed in Wayfair and their customer service!!! I searched for over a year for a decent sectional that wasn’t going to cost an arm and a leg! I had this one saved in my cart for over a year and finally once I was ready I place an order and received my couch just for it to be completely different from what they have on their website!! I called to see what could be done about it because I did not like it, the color, the texture, everything was different from the picture I saw online…the only thing their representative could tell me was that I could return it, which was over 600 dollars!! I then decided to keep it because I wasn’t willing to spend that much on returning it and having to buy another couch. Then a few weeks go by I decided to extend the couch and make it into a sectional, I ordered 2 ottomans and a slipper chair (called and made sure I was getting the right one) the lady helped me out I asked her 3 times to make sure it was the right one to match what I already had and she said it was. I received 1 ottoman and the slipper chair, the ottoman matches the sectional but the slipper chair is from a totally different sectional, different texture and different color. I was frustrated and mad so I called Wayfairs customer service to see what could be done, the lady did not help me at all she put me on hold and then hung up on my face so then I called the next day again and the same thing happened AGAIN! The gentleman hung up on my face. Now I am writing a review that way no one has to deal with this! This is ridiculous, I was willing to be patient AND decided to keep the couch EVEN THOUGH it did not match the pictures on their website!!! I don’t understand why it’s so hard to do the right thing, all I wanted was to get the matching slipper chair to extend my couch into a sectional…

Absolutely stunning. Look and feels plush. Such a statement piece and its extremely comfortable

I’m in love with my Sofa, it’s super long & comfy. I didn’t give 5 stars because it’s soooo low.

Material is cheap and couch is not comfortable. Not worth the price .

Works well with my long wall. Great to go in a family space.