Everything was grate. Your workers are very professional and polite. Thank you very much.

Returned the product. Was not the color I ordered

I’m writing this not on the quality of product but my entire experience to purchase a couch and chair set. I originally placed my order on November 14th 2024 for a couch and chair. I just received a couch and chair set on February 5th 2025. During this process the week of thanksgiving the delivery team delivered a chair and love seat. I was told to keep the love seat and I would still get the couch when it came in. I waited until January 9th. I called in on the 10th to find out I wasn’t getting that couch ever. They wanted to give me credit for my original purchase and purchase another couch I told them I didn’t want mix match furniture. Then I had to set up a return. It became a brief issue to get the love seat picked up. The return was set up for February 2nd. That never happened. In the meantime I purchased another set. Finally someone helped me set the return up at the same time of the delivery. Which happened on the 5th of February. I finally have my set. Which I couldn’t get white glove service. I had to pay for installation to put feet on couch and chair which I didn’t understand because the first furniture they put together. I cancelled that and did it myself. Hopefully this helps on bettering the process on buying product that becomes unavailable. Improve on the communication instead of the customer doing all the leg work to get their product.

excellent - appears to be very high quality but really haven't used the chair enough to say more.

The chair was delivered right on time. The leather color is beautiful.