I've had this chair for quite some time. It is one of the most comfortable office chairs I've ever owned. I am very happy with my purchase.

One year later and a key piece failed. Whenever I sit in the chair it sinks to the lowest setting. I bring it back up, it sinks back down. The piece is apparently irreplaceable? Wayfair support was no help, my only option is to buy a new chair. If the maker sees these reviews, please contact me. I would love your help pursuing a resolution. One year of usability is not enough for a piece that cost hundreds of dollars.

Hydraulic mechanism busted after about 3 months, it will not stay up. I thought I was buying a USA made Hon based on my site search. Imported junk.

This chair is comfortable and does well for use with my sewing machine, but it keeps going down without me pushing the lever at all. I have to pull the lever and stand up for it to come back to its highest setting at least two to three times a night. I'm so disappointed in this chair as I had high hopes for it and it was expensive too!