Conforme à la description

The chair itself is nice looking and quite comfortable. The ability to lean back would be a nice add. It's also a little tall at the lowest setting. As a 5ft0in person, my feet don't reach the floor in this chair. Also, the 'white glove delivery service' was a joke. The chair arrived damaged and they didn't even notice, they just threw it together as quickly as possible so they could go. Nothing about their attitudes or capabilities suggested white glove training. When a replacement was sent, the 'white glove delivery' guy scraped up the wheels on the chair after assembling the base in our driveway. Customer service was very responsive but we shouldn't have to deal with this nonsense with an item this expensive.