Chaise de salle à manger Cayenne (Ensemble de 2)

I love these chairs so much. They are uniquely different than any other chairs I've ever seen. They are heavy and the fabric on the chairs is tweed-like and durable. These are sold in sets of 2 and are packed very well in a gigantic box with lots of styrofoam and packing materials. Having said that, 2 broke during shipment even though they were packed very well. Unfortunately, the bar at the top arrived broken; one in each of the boxes and 2 were noticeably gauged prior to packing. I believe these gauges should have been caught coming out of production. My claim was handled very well by the Wayfair team who had a repairman come out to see if he was able to fix the 2 broken chairs with 100% satisfaction for me. He could not, but he was able to stain the gauges so the color blended in well with the rest of the wood. I'm giving these chairs 4 stars not only because I love these chairs, but also because Wayfair handled my claim with such professionalism and provided excellent customer service. I am a forever fan of Joss & Main/Wayfair.

Terrible shipping experience, which is a bummer because the chairs are so comfy and elegant! The chairs come in pairs of two, fully assembled but wrapped in a giant box (need two people to carry), absolutely filled with styrofoam that pills and flakes everywhere - we had to break down each box outside and vacuum the foam as we went, and for each pair filled a whole contractor bag with foam, and a whole street recycling bin with cardboard. To make matters worse, the foam is so thin that it doesn't actually protect the chairs in transit - the top/horizontal part of the wood is glued on with inner dowels and the tops snapped off in a way that isn't repairable. For the 6 we ordered, 3 were broken. We had to reorder more and do the whole unboxing process again, just to find more broken. And you are supposed to "keep or donate" the broken ones. If Joss & Main could figure out the shipping packaging on these, they would be great chairs, they are very comfortable.

I liked the chair a lot but one of them arrived broken

These chairs are so beautiful (I'd never seen anything like them) and went perfectly in our dining room, plus we got them on Black Friday weekend for an amazing deal. They were so comfortable when we tried them in the store. Unfortunately, we ordered 2 sets of chairs and 3 of the 4 chairs arrived broken. 2 were broken in the same place (the top bar of the wood frame had come off the sides), but the third one had shattered into multiple pieces. Wayfair sent us a replacement set which thankfully had both chairs intact, and they offered to repair the broken chairs so we wouldn't have to return them, but then they decided they were not repairable. We had to call customer support multiple times to get the issue resolved. What a shame...