Chaise en bois massif Matanzas (Ensemble de 2)

The Good Wayfair. Customer service was 5-stars. They did everything to make sure we ended up with 8 good quality chairs. There was no run around, just great customer service. When we finally had 8 good chairs they look great with the table we also purchased from Wayfair. We are happy with the result, but getting to this point was annoying and we got to a point where we felt like returning everything. We did not and are happy with what we have. The Bad We originally ordered 8 chairs. Out of the first batch we could only make 4 that did not have glaring manufacture defects. On the second shipment of 4 replacements we could only make 2 more. Finally after the 3rd shipment we were able to build 8 good quality chairs. The Ugly While the packaging of the chairs appeared to be adequate, we continually received chairs with a range of defects. The polyurethane coating on the seat would be half applied, causing big streaks of dullness and shininess. Sometimes looking like a permanent spill. A chair back had a crack, another had pinkish hue/paint running down the side of it. I do not believe these are shipping issues, rather quality control when leaving the warehouse.