Delivery was on time and all the boxes arrived together at the same time. The couch was easy to assemble and my husband was surprised at the few parts involved. The fabric is REALLY soft. You always worry when you buy anything online especially a couch that you’ll be using all the time, but this is VERY comfortable. One thing I didn’t read in reviews was wall clearance needed for full recliner (because this couch reclines back not quite to a flat out position…put pretty far back (enough to sleepnap comfortably). So I measured for anyone wondering. Your wall clearance is 4-4.5”. In my and my husband’s opinions the massage function is great! My husband is a mechanic and he fell asleep during his full body massage. He’s in love with this couch! He called me today to tell me he has a date with the couch tonight! lol! So definitely a great buy!

The shipping and cost were great. Unfortunately one of the recliners on the sofa will not recline. I have contacted customer service and I am waiting to find out how this situation will be resolved. So far everyone has been kind and understanding. Received the replacement part needed to fix the sofa and it works great now. Thanks

The couch was perfect. The delivery was not. The boxes were delivered two days apart so I had two thirds of a couch for two days.

So comfortable and a great size for a smaller room, fits perfectly. Color and fabric are lovely.

The Sofa sits a little farther from the wall than I would have liked so that the recliners can go back all the way, but overall very happy with the purchase. It is very comfortable and it fits perfectly in the space I ordered it for.