Defective product. The frame is stuck and doesn’t open. Cheap material and disappointing quality

Mi mueble vino en 2 diferentes días y diferentes partes Las otras 2 partes se miran bien , ajustan perfectas Pero esta parte si la uno a mi mueble se mira horrible dije bueno la dejaré sola como una parte única y aún así se miran horrible , el diseño de adentro de la espuma no es el mismo de las otras 2 partes del mueble , el relleno no es mismo , tampoco la misma calidad , como se explica que lo estoy comprando todo como un único producto y las 3 diferentes partes del mueble lucen por dentro y por fuera diferentes , INCLUSO el color entre las 3 no es el mismo tono de blanco , es fácil de armar , y se quitan para lavar, se mira decente en general pero nada más , no es incómodo , sin embargo estéticamente está MAL diseñado no recomiendo compres esto ! Muy decepcionada de mi mueble

Quality could be a little better and the back rest feels a little too arched due to the way it’s structured and built

This sofa is incredibly comfortable and the cushions haven’t fluffed all the way yet! It takes approximately 3 days (72 hours) to fully decompress. Shipping was fast, no issues with the contents, but I think that they should have protected the upholstered parts that weren’t shrink wrapped better. They were lying completely exposed with no plastic covering or anything inside of the box. It was lucky that the pillows and back panels weren’t damaged or soiled. I was a little disappointed that the feet are not wood, but plastic. I highly recommend that if the couch isn’t situated on carpet, you will definitely have to have something underneath the feet on hard surfaces because it will slide! Assembly took about 3 hours, it wasn’t hard, just time consuming. It does sit low to the ground, but my cat is able to crawl underneath but can’t get back out on his own. I assembled the ottoman first, so it’s almost fully expanded and the seat height looks to be fairly standard. I am 5’4.5” and when I sit straight up on the sofa, the back is at a comfortable height and position for me. The description says it’s a beige, but it looks very bright white to me, then again, my recessed lights are set to daylight. I am waiting for my other sofa to sell and have it taken out of my basement so I can fully appreciate this beautiful new couch! My Ivy has completely taken over the ottoman! Day two update, the cushions have decompressed more and they are much fuller and sit higher. I connected the modules with the bolts underneath and the couch is sturdier. When sitting on it now the back cushions fully support my back and head. This is a nice surprise as I thought the back would be more of a low profile. I can’t say enough about how incredibly comfortable this couch is and so beautiful! I love it!

I hate this couch ! I’m so mad I wasted my money on it because you can’t return it once you open it! It’s so uncomfortable and I hate the velcro because it starts to come unattached every time you sit down. It looks nice and it’s a great size but it’s a piece of junk ! I’m so upset !