Fauteuil inclinable électrique, fauteuil relevable pour personnes âgées Teremba

Rapidité

Chair came damaged. Flimsy delivery box was mangled. There was nothing inside the box to protect the chair from shipment. Now have to go through the manufacturer to get a return/replacement. Wayfair does not handle this. Have to wait at least 2 business days to hear from the manufacturer to start the return/exchange process. Complete hassle and nightmare.

I ordered a powered lift-and-tilt recliner with massage and heat controls for my 97-year-old mom, who lives in another state. Delivery was scheduled by Friday afternoon, and I arranged for a staff member to assemble it before the workday ended. Instead, the large, boxed recliner was left outside on the assisted living facility’s porch on Saturday (non-workday), exposed to rain or theft. There’s written instruction inside the double door how to enter the building. Also, I asked a Wayfair customer service representative how to activate the recliner’s tilt function and was told I would receive an answer by email. After two days of back-and-forth messages, I was instructed to hold the “Extend” button. That guidance was incorrect; the tilt function requires holding the “Retract” button. So far, my mom really loves the look and feel of the recliner and all of its functionality.

This is exactly what I needed. Being able to have assistance in and out of the chair is a life saver. Thanks

easy to assemble I like the ease of operation using the 2 remotes