I’ve had this gorgeous chair for less than 24 hours at this point, but I have to say that it’s SO COMFORTABLE! I love the seat height of the chair (20”-I bought this so my senior mom can use it when she’s visiting because most furniture sits far too low for her), firmness, and the material is also wonderful. It’s very sturdy, too, even with the foot rest pulled out (I’m not a small person). Since we have pets and children, I did add on the protection plan because something will inevitably get spilled on it or an animal will probably puke on it at some point, so I wanted to be safe. I feel like a queen sitting on my throne with this thing. Oh, and it’s pet-approved. So far, it’s a definite winner!