We use this product alot for guest. It is made well and comfortable to sleep on

The bed itself is great, unfortunately the desk broke when shipped and we had already placed the bed on our wall.

It took us a whole day to get the bed setup! Overall it is a nice product, from the quality, assembly manuals, and packaging. We also had issue to get the hydraulic cylinders work and it absolutely needs some improvement, but as the other review mentioned, once you add more weight, mattress and door panels, it gets work better. Suggestion to the buyers - take little more time read/study the manual, and pay particular attention on mounting the frame to the wall - match the hole on the metal bracket exactly and make sure there is only the foot board for the floor so that the piece of wood spacer can be fit in. To the manufacturer, a drilling templet for the metal bracket is needed. Perhaps with instructions about how to tape on the bracket and on the wall.

We were just about to praise this product for the awesome packaging -- even thought it came in four extremely heavy boxes -- until we ran into the same issue as Alex above with the hydraulic cylinders. Don't be discouraged. The hydraulics will work once you add some more weight. We ended up lowering the frame and added the mattress, then held it up to put the pistons in place. It worked like a charm! The heavy boxes were manageable (most of the contents were package materials protecting the metal protect). We just take the pieces out in the garage and take them in for assembly. The instructions weren't too bad and the hardware was all nicely packaged and labeled based on the step you are on during the installation. All in all, we will probably enjoy the guest room wall bed!

I give it one star only because the product is very well built and of high quality. I would give negative stars, because the instructions are wrong and lead you off the wrong track right away. In addition, we are waiting for support to help us b/c the hydraulic cylinders won't compress. I believe it is due to a part not being aligned properly (poor welding). If that worked, we would have loved this piece. Not sure if it is worth the risk.