Commode 6 tiroirs Nalene

La finition du meuble laisse à désirer. Tache de colle sur les bordures.

Très mauvaise qualité pour le prix payé, des morceaux se sont brisés. Vraiment très déçue!

THIS WAS THE BEST PURCHASE EVER

I purchased this item for my daughter, and she was very excited about it from the moment she saw it online. However, upon opening the package, I discovered that one part was damaged and another was discolored, which appears to be caused by mildew or mold. I reported the issue immediately and was initially offered replacement parts. This is not an acceptable solution, as I am not comfortable keeping an item in my home—especially with a newborn—when there are concerns about possible mold or mildew exposure. After several days of back and forth, I was then advised that I could keep the item and receive a full refund, which I agreed to, and even offered to accept as store credit for your convenience. Shortly after, I received another message stating that I would need to return the item in order to receive a refund, with the reasoning being for product quality review. At this point, I am confused by the inconsistency. If the item is potentially affected by mildew or mold, I do not understand what additional quality review is necessary, especially when the issue has already been clearly identified and documented. More importantly, I do not feel it is reasonable for the burden to shift to the customer in this situation. I should not be expected to keep or handle a potentially unsafe item, nor go through additional inconvenience to resolve an issue that was not caused on my end.