The pictures on the website are very deceiving. This couch/loveseat looks extremely soft and comfortable. However, when I sat on the couch, I was very disappointed. The leather is soft, but I’ve sat on park benches that are more comfortable. Very stiff and hard. The motor to raise the one side that reclines takes over 20 seconds to recline. This item is not returnable. I do, however, like the Batman ears on the backrest.