Project incomplete. Who do we notify to complete project and correct mistakes. Received 2 back panels and no front panel. One back was all I needed for the back and I don't know if ever I will received the front panel to the console. There was no updates. The set up of the product is not as shown in the picture. I did received the items to put the console together after the initial delivery. Still waiting for the front panel .

We have the entertainment center in black and white and are so glad we ordered before they became "out of stock". It is all that we hoped it would be. It makes our living room a true showpiece. The two young men putting it together worked very hard. I wouldn't recommend doing it yourself. I love the light. It adds so much ambiance.

Oh boy…where do I start. The piece looks ok and has little flaws here and there. My shelves aren’t level inside the cabinet because the holes are not aligned. I am also hoping once done there is a way to mount the cabinet from the center into my wall so that they do not move if you bump against. The installer was here 5 hours and asked to come back to finish the next day. I will take a pic once I get it completely assembled. But I can already tell he has the pillars spaced too far apart. Urgh However, I don’t think it is worth the price now that I see how cheap the materials are and even the packaging of the contents is just a mess. BUT my issue is with purchasing the assembly package for the unit. Wayfair has to do better with providing images of the pieces being built. These contract companies have no idea until they show up and meet with the customers what they are getting into. My first installer came, I showed him a picture of the unit and he said he didn’t have time to build it. He was told it was an hour job. He only came with one person and he said he needs to have a friend help him. I feel like it is definitely a two-person job if they want to get it done in 1-1/2. Now I have re-hired my own installer to secure the unit into the wall. As I feared, my grandson was able to move the unit as he he was running around. Also, the bottom shelf to the TV console should have springs on the door. It appears to be heavy when opened and left to sit for a moment. Almost wondering if it should have been designed to open from the bottom up instead of top down.

Units look great but lighting in them is poor , one of mine will not turn on and others are very awkward - if only they would have used better lighting !!

It’s a nice solid piece. We put it in our great room which has very high ceilings and the big wall and it fills the space perfectly. The only issue we had is one of the glass shelves in the second tower the spots where it drops in is higher than top of the bottom door which looks a little weird. We did pay for handy.com to install. For the price it’s a good piece