After waiting about 4 to 5 weeks for delivery, the minute we open the box, there was a piece of the frame that was broken, so, we had to pack it up and send it back. Very disappointed! At first, when I started the return process, I sent pictures of the damage, and the manufacturer told me they couldn't see the damage, and I sent them a close-up of it. I did not hear anything back from them after I sent the close up, so, I started a different kind of return where I had to end up paying $87 to return a defective item. I was not happy! However, someone from Wayfair, named Michelle, called me and sent me an email stating that I did not have to pay shipping on a defective item that's being returned, and she apologized for the response I had received from the manufacturer. She sent me a new return label where I did not have to pay the shipping cost, and arranged to have the chair picked up. Michelle turned what was a nightmare into a blessing. She's the best! I may give wayfair another chance, but it won't be now cuz I need the chair sooner. Thank you, Michelle!

This is an excellent chair for people with difficulty getting up and is very comfortable for anyone.

Very easy assembly. I got this for my mother after her knee surgery and she said it helped out greatly. The chair itself is also very comfortable.

Love your merchandise and customer service. No hassles. Quality experience. Thanks

I think the chair is great although the seat could be more comfortable. But I think on the whole.