Bed would not stay in the open position. They sent two different repair tech out, but neither of them knew what to do

Deeply disappointed in the quality of this product and the difficulty assembling the item. Wayfair list the item as no assembly. It arrived in 3 boxes with tons of pieces. On page 15 of the instructions, it is indicated that 4 people are needed to put this together. I hired a pro, it took him 6 hours at a cost of 300. The MDF is flimsy, there are no hardware covers leaving the cabinet view option looking cheesy.

Do not buy this product! It comes in 3 boxes and the pieces aren’t even in order of each box. Wayfair should be ashamed for not offering assembly on this!

I love the look of this bed and the shelving on the side but there are many downsides as well. Because I need the space for a family event, I don’t have time to get a replacement Murphy bed. So I’ve decided to just keep this one and not return it. The downsides: The instructions were hard to follow, and scanning the QR code didn’t make it any easier. There were quite a few scratches and dents, and one of the bed’s legs isn’t sturdy—it doesn’t sit flat on the floor, so we’ll need to add some support ourselves.