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Pas convaincu? Les retours sont offerts pour la plupart des articles dans les 30 jours suivant la livraison pour un remboursement ou un bon d'achat.
Apprenez-en plusNoté 2.7 sur 5 étoiles.
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Noté 4 sur 5 étoiles.
Noté 1 sur 5 étoiles.
The wrong item was delivered in error and the Chair socks were back ordered. Credit cards usually are not charged until items are shipped so I wanted a refund. In order to get a refund I had to cancel the order, wait for a email confirmation and then call back to request the refund. The item delivered is a full size love seat and we do not have space to store it. I waited 3 days to find out what was going to happen with the love seat and received no info. When I called for my refund I asked about the love seat and discovered that a ticket had not been put in to collect. it. While I was talking to "Corey", he said I could dispose of or donate the item but before I could confirm, the call was dropped. I called back to confirm and was told to wait while a request was put in and then informed I would have to wait a least another day or up to 3 business days for an answer. This experience was onerous and will make me reconsider as to whether or not to use Wayfair again. Unfortunately I now have to reorder the chair socks :( if I could ...no stars would be awarded.
Noté 3 sur 5 étoiles.
(Ensemble de 8)
Noté 4.1 sur 5 étoiles.23 votes au total
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Noté 4.7 sur 5 étoiles.9 votes au total
(Ensemble de 100)
Noté 4.5 sur 5 étoiles.8 votes au total