I thought it was awesome when my sectional arrived in one box. I took it out of the box and let it expand. I left it for 3 full days. The chaise never rose up enough to meet the height of the sofa and one headrest only expanded by half. I gave it a full 8 days before contacting Wayfair. They are sending me replacement pieces. The sofa is firm like how memory foam would feel. If you like a firmer sofa than this is the one for you. I will update my review when my replacement pieces get here.

Wow! So super impressed with this couch!! Boneless is absolutely amazing! Nothing to put together! Super simple and the entire couch took less that 24 hours to inflate fully. It's extremely comfortable! I've fallen asleep on it already. The material is awesome and I believe it can be easily sponged off if it for soiled. I highly recommend!

Great size! The back is a bit low. I may add larger throw pillows because I actually prefer the look of the couch without the attached head rests. Also, the head rest bar sits on the bottom part of the couch. I was a bit worried the bar would scratch our floors. A thicker rug may be needed for this sectional, if we intend to use the raised headrests. Super comfy and a great aesthetic look. Easily inflated once out of the vacuum sealed bags!

The couch is good. The head rest pillows are good. The loose pillows are subpar and not as fluffy as advertised. The metal bars supporting the headrest should come with padded felt so it doesn’t scratch the wall. We purchased our own and attach them. Using only two vacuum sealed rolls to package the entire couch creates extremely heavy rolls if you need to take it to a second floor. Maybe break it down into one additional package to distribute the weight!

This is day 2 and it's definitely firmer than it was yesterday, it's a deep couch and as a bigger person I can sit criss cross on the actually sofa part not the chaise. It's lower to the ground so like some of the other reviews said if you have knee problems, I would pass but otherwise so far it's comfortable. I'm 5'3 and if I sit all the way back the headrest fits perfectly to me so if you're tall, may not be the best option. Shipping though, the boxes came a little beat up, and there was a hole so a pack of hardware screws for one of the headrest is missing which explains the photo below which was taken as soon as it was set up.