The loveseat is more firm than I thought it would be. It would be wonderful in an office. It is well made and supports your back. Not cushy at all if that is what you are seeking. I am using it in my living room and I think it will be a good addition. The loveseat is classy and looks great. I will get used to the more firmness of it over time. It will be good. I was especially impressed with how it was protected and wrapped to keep it from damage. It probably took me a half an hour to get the 4 layers of packaging off. I knew the product would not be damaged because of that. Only gave it a 4 because it wasn't as cushy, but not a big deal.