This item is usable, but had some issues. The instructions were incorrect and confusing, although ultimately I was able to put this together. Even the video (QR code) included is not clear. The instructions sheet addresses the possibility of missing pieces, but does not tell you whom to contact if this happens (the sentence just ends with a comma, as if they just forgot to insert the contact). It came with a toy, but the insert where you place to toy does not match the toy, so could not use this part. It also came with two covers, but only one hoop. Not sure if it was to give you a choice, but the instruction sheet shows two hoops and a picture of a double-tiered hammock so this was just ultimately confusing. Overall, pretty disappointing, but can be used.