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Very disappointing!! Broken/missing part for extension of hanging rack. Wheel does not lock it in place well, so moves. You need to keep it away from wall to use hanging rack. The baskets don't lock in place so when taking items out of the basket it will fall and have to be extra careful when pulling basket out or will come completely out. Definitely, designed by someone that never has done laundry or has any knowledge of what is needed for a laundry sorter. It was a total waste of money. The only plus is I purchased it from Wayfair and they have great customer service and always make things right!