Easy to customize and I just love it. This is second home I am using this. Makes closets look like spacial room.

Went together wonderfully. Turned a small dysfunctional closet into one with more functional space and more room to move!

This is a very nice organizer system. I installed two of them in our walk-in closet, in addition to the 12" system on the sides. I have to say, 16" is a lot more spacious than 12", in my opinion... The installation was a bit rough, because some of the hardware could be better - the wall anchors, nuts and screws, etc... However, both John Louis Home and Wayfair provided impeccable customer service, totally exceeding my expectations! I wouldn't hesitate buying from them again!