Bonjour, Nous venons d'aménager dans notre condo et nous avons installé notre range-chaussures. Malheureusement, la fermeture d'un côté est défectueuse. Le bidule est déjà enlevé. La qualité ne nous satisfait pas. Nous aimerions être remboursé. Que devons-nous faire? Merci de votre compréhension!

I thought this was going to be a great shoe rack, but the connectors are made out of plastic and once the shoes are on, it gets too heavy to hold. Everything came crashing down 6 months later. I would suggest something stronger if you need a shoe rack for this many shoes.

If you like a shoe rack that doesn't work, this is the one for you. Guaranteed to collapse. Your shoes will be in the familiar pile that you were trying to avoid.

If there is a 0 star option I would give it! This shoe rack was great for a few months but we woke up to find it completely collapsed and broken today! The connectors are made of plastic so the plastic broke apart from the straight I guess. We did not over stack shoes. We just put shoes where there was space for them. Very disappointed and oh what a mess and waste!

Broke when i tried setting it up! If i could, i would give it a zero