Item arrived broken sent photos several days ago and no response from Wayfair. Not satisfied at all with the no response.

I just bought this a month ago. It seemed to be doing well. Seemed quieter than my other grinder which I liked. Anyhoo this morning I added some beans and pushed the button. It went for a second then quit. I cleaned out what I could by rotating the burrs and brushing out anything I could see. I added more bean and it worked for a second but back to the flashing green light. Now the Grinder Upper Group Assembly is stuck and I cannot get it out. So access is not possible. If anything is lodged there really isn't anyway to take apart all the pieces. Im super frustrated and cannot return the grinder because I lost the receipt. What a waste of money...

Bought this grinder yesterday looking forward to a decent cup of coffee after my Breville died. Disappointed to say the least. All grinds are the same. I could do better with a hammer and a paper bag.

This product is TOP NOTCH. But will not last longer than a year. In 3 years I’ve had 3. A waste of my time and money

I owned a KMM 20 for 41 years before the motor burned out and replaced it with this grinder. What a disappointment. While it is quiet it will not grind beans fine enough even for drip brews. The espresso setting (1) is so coarse and results in horrid lattes or cappuccinos. I thought perhaps the upper burr was not locked or seated properly but everything appears okay. I have attached a photograph of ground Kicking Horse coffee and Kicking Horse beans ground in the Braun. It will be returned to the point of purchase if there is no solution offered.