Love the design and I am not sure our issue is product . or the installation, but went you switch from shower to tub, it never turns off the shower, still trickles out no matter how hard you pull :( we tried two different valves in the wall and replaced the unit once to no avail

Customer service was awesome. Items shipped quickly and tracking order says I will receive it tomorrow even though I just ordered three days ago. I'm excited to see the product. Update: the product was packaged well and looked fantastic. Only issue is the spout to fill the tub is irregular. I think it may be this way from the manufacturer. I'll take some photos later to post.

the aesthetics and matching sink is what drew us towards this. However, installation was not easy. We contracted a plumber who told us that we should only use Delta for tubs and showers because of the backend plumbing fixtures are superior. Next is that the faceplate over the spout needs to be mounted at just the right depth to make sure it sits flush against the wall. When working with 3 contractors for plumbing, tile, and concrete it's not as easy as it sounds. The faceplate sticks out about 1/16" of an inch from the wall after all is said and done