Before our review, we want to say that Wayfair did make good by giving us a choice of a replacement or refund. Ours is Teak color.
We love the look of the style of the vanity, but there were many issues. When it was delivered the doors were caved in. There’s a 1-star review that had the same issue. I reached out to Wayfair, about the doors and they issued a credit. I was so concerned with that problem that I didn’t realize the rough spot on the corner of the counter was a hairline crack. I thought it was tape residue (back to that in a minute).
When our contractor installed the vanity, he was able to make a fix to the doors, but it took a bit of extra work to make our waterlines and drain line up with the hole in the back of the piece. Since this piece is one unit – vanity top, sink, and vanity all attached – our contractor had to reconfigure our drain to accommodate the hole in back of the vanity. Our contractor said that usually the vanity top and sink are not attached, therefore, can be easily connected to the waterlines and the drain. He did charge an additional fee for the extra work, which was fair.
Neither of us noticed the crack until he was done. Our contractor believes the top is made of Travertine marble, which he said has the consistency of paper mâché. It’s much thinner than any other vanity top we’ve seen. When I first reached out to Wayfair, they said they could send someone to repair the crack. A few days later, they called to say that because it was stone it could not be repaired, and asked if we wanted a refund or a replacement. I did ask if they would compensate us for the extra fees we incurred from our contractor for all the fixes and reconfigurations, but they would not agree to that.
Lastly, the sink has a funny dip around the drain that holds water that then gets sort of yucky.
One separate note - the price variances! It went on sale the week after we purchased it. Now it’s selling for more than we originally paid. The price seems to change daily.
