The tiles are what I expected. I ordered 18 cases, 12 tiles per case for my home project. $2.29 per tile $27.48 per case. I did read the poor reviews, called customer service to inquire on the cost and and quantity dispute that other customer had experienced. I was assured that the matter was solved with vendor. Today I received 2 case with 11 tiles each. My order was filled for 22 tiles but charged for 18 at $27.48 per tile and not at the cost as posted in ad.. Since placing the order the post was revised it no long had the $2.29 per tile nor does it show the case quantity. After spending over one hour with Wayfair customer service and then talking to a Supervisor at which i received total run around of word play I was issued a refund. So now I do not have the tiles for my installation which had to be cancelled. And a floor project at a total stand still. Frustrated, disappointed with Wayfair not being proactive in adjusting the vendor sale page after the 1st incident. I cant blame customer service at this point they are only executing what they are being told. So my $512.53 tile project would truly cost $5,935.68...... I don't think so! Never again!!!!

Firstly, Wayfair customer service did a great job of working with me regarding this order. This review reflects the vendor, CNK, that is supplying these tiles. The listing is for a 57% off sale price of $32.28 for a box of 12 tiles ($2.69 per square foot). I received only one single tile. Wayfair customer service ordered me a replacement, at which point CNK had the opportunity to honor their listing, but again, CNK sent only one single tile. At that point, Wayfair worked with me to cancel the order and arranged a refund. I was told the listings for these tiles are now under internal review. The tiles are of good quality, but until the prices are updated, I would caution buyers not to purchase these CNK tiles, or any others of their (many) tiles that are currently listed online at sale prices.

I loved the tile and every time I called you were very helpful but I had ordered 36 sq foot of this tile and only received 3 sq ft a refund was given but it was very frustrating as I had to call several times times and never got my 36 sq foot of tile