Received but returned. The contractor in charge of my bathroom reno said it was not the ideal towel warmer to be hardwired.

Only the top bar works to warm the towel, so you end up with a very narrow area of warm towel

The wall-mounted electric towel warmer is okay. The installation was a bit complicated at first because the tower part came bent. Luckily, we managed to fix it. The tower should be larger, longer, so the towel wouldnt need to be folded so many times. Also, the towel needs to stay on the tower for at least 2 hours at the maximum temperature (145 degrees) otherwise, it doesnt warm up enough.

I purchased this towel warmer for my new build and couldn’t be more excited! The quality is excellent—solid, sleek, and stylish in matte black. It even comes with white cotton gloves for installation, which was such a nice touch. It started heating up immediately once plugged in and gives off the perfect amount of warmth. I can already tell it’s going to make stepping out of the shower feel like a spa experience. Highly recommend for anyone looking to add a touch of comfort and luxury to their bathroom!

So far so good. I can’t fully comment since our electrician hasn’t been back to hardwire in, but the item itself fits perfectly, so like I said, so far, so good!