Product itself is great but the directions that came with is very confusing.

Just what I needed!

My roman tub was a little different in that the levers are both in the same side of the faucet. I was stressed out not knowing which valve to buy and had a date set for the plumber to come out. Needless to say I didn't want to have the wrong valve and pay for a second plumber call. I called customer service and they walked me through choosing the right valve and also helped in the selection of other items as well. The person I talked to was so helpful and patient, it was then I decided I will only buy Delta from now on. The plumber said installation was a breeze. You have a customer for life.