Ensemble de douche thermostatique mural Balsamo FS2198-SG-16

I would give this zero stars if I could, this shower system has turned out to be a very costly nightmare. After installation, we discovered the wrong trimfaceplate for the valve was included. (This wasn’t discoverable before hand because the handle attachments on the valve were enclosed in an opaque plastic cover for protection and you cut off the cover after the valve is welded into the pipes and the tile surround is finished, as you can see in the attached picture from the manufacturers instructions). I contacted Wayfair (and the manufacturer) about the issue. Wayfair promptly explained they didn’t have replacement faceplatestrim, but would send us a new system. (The manufacturer ignored my phone calls and emails and told my contractor we needed to go through Wayfair because that’s where we purchased it.). Today we received the replacement. The faceplate still doesn’t fit! The replacement system also came with a completely different valve which, of course, does fit all of the faceplates! But we can’t just replace the valve since the original one is literally welded into our pipes and behind our tile. Wayfair doesn’t have a solution so far, the manufacturer still isn’t responding, the valve that is installed is non-standard and literally no one else makes faceplates that will fit it (our contractor has called around to basically everyone). Our options are either 1) try to find someone to custom make a faceplate or, 2) have our contractor uninstalll the current valve (tearing out our new tile, cutting through the pipes) and then install a new one that the faceplatetrim actually exists for (ie, have a plumber come out and weld the new valve into the pipes and then redo the tile), both of which are going to be incredibly costly and time consuming. I wish I had never bought this. It is very pretty, but the manufacturer’s quality control and responsiveness is abysmal and I would rather pay more money for a less pretty system never to experience this sort of headache again.

love it just what I was looking for

It's beautiful, works great, and makes my shower wonderful! Problem - my 2 week delivery period was cancelled once at the of the two weeks, a picked out this one, and it's delivery was delayed twice!! It took me 6 weeks to get this and delayed my construction considerably. Worse part - I was not notified of the delayed shipment until the day it was due to arrive. Every time, I had my contractor and plumber in my home waiting and then it didn't show up - cost me a ton of $$$$$ and calling the 800 number did nothing to help. My frustration meant nothing to them and they did nothing to make it right!!!!!!!! I was pretty angry!!

Looks good, maybe a little too yellow. Have not installed it yet.

Woahh, perfecto, pa mi baño exotico de mi casa, parece un sueño el shade de oro, que tiene por ensima, buenísimo quedo perfecto pa mi baño, ahora si se ve bueno el baño mio‼️‼️