The product itself is pretty nice and well-made, but unfortunately, it arrived missing parts. Im hoping customer service can help resolve this issue or send a replacement soon.

They are as pictured. Nice quality It took long for them to shipping. The black color is nice. The metal quality is a good value I think my mothers stair will be greatly improved with a railing

The Baluster posts look amazing. However.. I have called Wayfair NUMEROUS TIMES TO ORDER THE TOP RAILING. When I ordered the balusters, I could not find the top rail. I don’t understand why nobody can understand what I am looking for. I need the top hand rail, otherwise, obviously this item is useless. I had two sets installed, but I cannot find any Railings for it. Not happy at all. Your customer service was totally not helpful. I sent them a picture and they looked up what I had ordered, but they could not grasp that I needed a top railing. The worst experience ever.I don’t know how many customer service people I spoke to, and after spending 35 minutes on the phone, they refused to give me a supervisor. I called four different times.

Fits the beach vibe well, clean lines and looks great!

Look great - one corner arrived dented and hoping that it won’t rust. Railings sit about 2” out from side of stair and are very easy to install