Ensemble de poignées une pièce Fifth Avenue avec pêne dormant cylindrique simple et poignée en S avec levier Bellagio

We bought this set. We discovered the side facing the inside of the house does not cover the plate and as two "bars" sticking out making it not fit flush with the door. The real problem is the level handle does not go down to open the door (that is the normal way things are suppose to work) , but you have to push it up!!!!! We had this set installed by a professional locksmith company. IT WAS AN EXPENSIVE DISASTER. It costs us almost $700 for the set and $200 for the installation with the attempts to correct the problems. The customer service is great, the product is garbage.