We have had our unit for approx. 15 years. The faucet gets SUPER hot when dispensing COLD water. Never figured out why. Also the hot water Side randomly leaks. Sometimes it makes a grumbling noise several minutes after it was Turned off and then spurts out hot water. Strange and unsafe. We Are Building a new home and looking at different hot water dispensers since this one has been so weird!

I have had the faucet for somewhere over 25 years. It has worked almost almost flawlessly throughout, and still looks as good as the day I bought it. The cold water valve no longer locks in the "on" position, but there is an easy work-around: just put a cup or bottle of dish soap on the lever to block it open when you don't wish to hold it open. We use it 2-10 times daily. Hot tea, instant coffee, or perhaps melting frozen veggies with hot water prior to going on the stove. I also use the hot water side to melt grease off of dishes. It has outlived 3 of the under-sink water heaters. Other reviewers report a short life span on the parts. Perhaps there has been a change in quality over the years. I'd give it a full 5 stars, except for the absence of parts availability. Despite its age, so far as I am aware, this is the only hot water dispenser valve which also dispenses the filtered water in hot and cold, so they get 5 stars on "innovation". I guess innovation counts, regardless of how long ago it was done. There are more little tubes under the sink than you might anticipate, and the valve installs cleanly in the hole where our flexible dish sprayer was located. It seems to have been designed to fit that traditional 2nd hole in the sink. This necessitated installing a new sink faucet with sprayer features built in to the raised spout. Overall, that has proven to be a big improvement also.

Installed this myself as a replacement for the instant hot + cold faucet in our Kitchen that finally gave out. At first I was intimidated by the maze of hoses and water lines connecting it to the tank, but the installation instructions were so clear and easy to understand that the DIY job went smoothly, and we were back in business in no time. I just trust the Insinkerator brand. All of their products I’ve ever owned, from disposals to instant hot systems, are well-made with solid metal components (not plastic), and they’ve performed reliably/as expected for years without issue. I like that there are parts available if you need a repair, and the DIY installation instructions are easy to follow. The versatile, modern styling of their faucet fixtures is an added bonus! If you think their product pricing is high, just remember, “You get what you pay for.”

We like having the hot water for tea and other beverages needing hot water. So much nicer not having an extra appliance on the counter or stove top. The filter works great, eliminating the chlorine smell from our water. I had just the hot water faucet after we moved and missed the cold tap - having both is my favorite. We had the countertop people drill the hole in the quartz. The rest of the installation went smoothly. It isn't comfortable working under a sink and inside a cabinet but the end product is worth it.

We had a professional install the new faucet due to the nearly impossible access under our sink. For him it was easy. It was not the faucets fault for being difficult to install. We replaced our previous Insinkerator Hot/Cold Faucet after 22 years of excellent service. (The valves simply wore out and the parts are not replaceable- we definitely got our money's worth). Great product, well made, and a game changer for the kitchen.