Had to contact customer services twice, both times e arrived bend. Poor shipping! Boxes are to cheap. This item needs to be placed inside another box or wrapped in bubbles wrap. Just horrible experience

Not strong enough

Material is not as expected. Like the fact that it expands.

Absolutely destroyed in shipping. No packing materials at all. Box was BADLY damaged and the metal racks were bent. Very disappointing. The item is much flimsier than it looks on the website.

Super easy to install, great product, perfect for bathroom or laundry. Very convenient to hang towels, put spare towels and take wet clothes in almost when you need it.