I have ordered numerous items and everything was great. If i did have an issue they took care of it right away.

Bought it in black. Very nice.

Toliet Seat is a beautiful color. Exactly what my bathroom needed. It is plastic but not cheap plastic. Love it!

It is okay, seems like a quality plastic toilet seat cover. Unfortunately I picked this model because I read in a REVIEW that the seat was quite comfortable and the hole opening was very good, as in larger than most. This is not true. The hole opening is average and as I keep searching, I find others with larger openings. (In my original search, very few gave the measurement for the hole opening). Indeed, easy to install, but most are easy to install and as for easy cleaning, yes, the whole seat comes off fairly easily but how often does anyone get into that level of cleaning. Also, I feel like pulling the seat off to remove it, stresses the plastic brackets and could ultimately break them. Would not buy again.