Arrived really fast, just what i need.

[This review was collected as part of a promotion.] This Kohler smart water detection system gives peace of mind when it comes to water leaks and potential damage. The sensors are highly response and detect even minor leaks. Alerts are sent in real time through KohlerKonnect app which is easy to navigate. This system fits seamlessly into an existing setup.

The shut-off feature works as described, but the system has significant drawbacks. The valve is only accessible through the app, which is extremely unreliable—it crashes often and takes a long time to load. After using the system for 8 months, I've found that it shuts off at least once a week when the sprinklers run, especially if they've been inactive for a couple of days. It would be much better if it offered an API for local control without relying on the cloud. Additionally, the system misidentifies our master shower as a drip irrigation, and turns off about every two weeks, which is frustrating and shows it doesn't work as advertised.

Just purchased and had it installed. Wifi connection does not connect.

I purchased this unit to monitor my water usage and also detect leaks. It's still in the learning process. But it's doing great automatically picking up what it thinks is using water. It's not hard to install with the right tools. I contacted 3 licensed plumbers. None of them wanted to touch it, since they had never heard of it. So I thought I would contact a handyman. Still no luck. But I wanted this unit. My next option was to install it myself. I'm pretty handy around the house. But I'm no expert. Just a single middle-aged female. I went by my local home improvement store for the parts. The instructions stated I needed a 3/4" meter coupling. So I got that. I have pvc pipes. So I also purchased a female adapter. I also wanted to put a shutoff valve before the unit. So I installed that first. I reused parts of the pipes I cut off for this. It was not hard to install at all. Just make sure you have 2 sets of pliers and plumber's tape. (And do it during normal business hours. Just in case.) This is handy when installing the adapter to the coupling. Install the app, and watch it learn. The only thing I would change in the app is the ability to name the different events. All sinks are "sink". All toilets are "toilet". So I wouldn't know if it's the kitchen sink or master bath toilet. It is connected to my water softener. But other than that, I'm loving it so far. I work in the water department for my city. I recommend it to every customer who asks how to lower their bill. And the kids are more mindful, now that they know I can see what they are using.