I was so excited to get this rolling library ladder ….Arrived fast, laid out all the pieces and started assembly…directions were clear and was able to put it together myself…black iron rails are nice and the steps are thick….then went to install rolling part….i apparently didn’t measure correctly and was short…so bummed….now I will have someone else measure again and order the right size this time ….cant wait till the right sized to get here

The product is good however the express shipping was a failure. The product arrived 5 days later than the date - there was no explanation as to why it was held up and in addition the refunded amount was $3 short because of company policies to "keep competitive shipping process" Was not sure how that applied to this case where Wayfair was behind on the shipping and cause a delay in the arrival past the expedited shipping date and setting back the installation process of the project. Overall product is good but points deducted on the companies end.