I bought this lock for our front door a few years ago, and it is still going strong. Batteries last me about 1 year, and the buttons are very nice to press. I get notifications when the door is locked or unlocked, and it's nice to be able to let family members in when on vacation to feed the cats. I would recommend this to lock to anyone looking to add some smart capability to their home! the only gripe I have about it is that sometimes the tamper alarm goes off for no reason and I need to remove the batteries to restart it. This has happened probably 3 times since 2019

I I bought this lock 2 years ago and it is easy to open with an anti-jammer which my neighbor used to enter my house

hardware is ok, software is so so... you can clearly see that company doesn't care much about the software, it is buggy, usability is cumbersome, etc.

Neither of the units I bought worked with any of the phones we tried for setup. The app (which is the only way to set them up) did not function properly on Android or iOS. Even returning them has been difficult, so I cannot recommend trying this lock.

I really wanted this lock to work. When it works, it's great. But reliability is important for a lock, and this one has failed. I've only had it for a month and today, when leaving the house, it refused to lock. Made lots of beeps and the keypad was dead. So I literally could not lock the door from outside. Had to spend 40 minutes on the phone with tech support to take it apart, disconnect wires, reboot it, and then re-enter in all of the passcodes into the app. Now it works again, for now. Would not recommend it unless you have lots of time to spend on the phone with tech support.