The rug is soft and the colors are great. After unrolling and getting it to flatten I found an area where threads are stripped for about 10" long & 1/4" wide. Since the rug is damaged am I still responsible for return shipping charges?

I love this rug. It looks exactly as it is pictured.

Good quality amazing material

Beautiful rug, but the black does show every little spec, so keep your vacuum handy.

Beautiful rug, but the black does show every little spec, so keep your vacuum handy.