Poor quality and worse customer service

This table is absolutely gorgeous, but unfortunately the beauty doesn’t make up for the ordeal that came with purchasing it. My one‑star rating is entirely due to the issues I experienced after the sale. When the table first arrived, I received only two boxes labeled 13 and 23. I contacted Wayfair and was told that only two boxes existed for this item. Trusting that information, I opened the boxes and began assembling the table—only to discover that one piece was missing and several others were damaged. The assembly instructions are not customer friendly either the assembly is very time consuming and cumbersome. I reached out again, and Wayfair sent a replacement. This time, the delivery included three boxes. When I asked why, I was told that the table should come in three boxes. I explained that my original shipment included only two. Their solution was for me to use all five boxes now in my possession to assemble one complete table and return any unused parts. Repacking everything and scheduling a FedEx pickup was inconvenient and time‑consuming. I was given a partial discount for the trouble, but it didn’t fully compensate for the experience. After finally assembling the table, I discovered that the tabletop itself was damaged—a chunk of wood appeared to have broken off and been glued back on. I contacted Wayfair yet again, and they agreed to send another full table since they couldn’t replace individual pieces. I received a delivery notification, but two days later I got a call saying the package was being held at FedEx because I supposedly requested a refund, which I never did. After more back‑and‑forth, Wayfair told FedEx to release the shipment. The replacement table has now been delivered, but I haven’t opened it yet. Honestly, I wouldn’t be surprised if this one is damaged too. This table was pricey, and the amount of frustration involved has made me question whether I would purchase from Wayfair again. I truly hope other customers haven’t had an experience like mine.

It’s been almost a year with this table and I still love it just as much as I did when we first put it together. There were a couple cosmetic issues with some of the bench pieces (small scratches and even a crack) but I had completely forgotten about them since. I just strategically hid them when assembling the table. Storage in the bench is great for keeping my extra tablecloths and other small miscellaneous items. Would buy again.

The quality is fantastic, super sturdy, and visually very appeasing. Very easy to put together, only complaint I had was that a box got lost for two weeks and pieces from each piece were spread thru the 3 box shopmen

This is a lot bigger than expected, but I did read some reviews that said that before I bought it, wish they would put exact measurements from the corner piece to the end of benches. Also once you put it the way you want you can’t change it bc you have to screw screws into the side of the bench for the corner bench to go in.. I like to rearrange and might want to turn it the other way one day, so was disappointed in that! They acted like it was universal! Also the wood came and some spots have holes and chipped. I guess it’s suppose to look like that, but I didn’t realize that when I bought it! Overall I’m happy with it, it’s nothing major wrong. Just few things I wish I would have known! Setup took about 5 hours, nothing hard, just a lot of pieces, instructions pretty easy!