I would have given the items 5 stars, but one of the drawer fronts had the holes for the cam screws drilled in the wrong position. The drawer front cannot be attached to the drawer box. For the price point, these were pretty much what I'd expected...not great, but not bad either. They will do, since they are for a guest bedroom and won't get a lot od use. The assembly is what you would expect for any flat pack. Takes time to do it right the first time; the assembly instructions were clear enough and all the hardware parts were individually packed. The drawers don't slide all that smoothly, but there again you sort of get what you pay for. The Customer Service request for replacement part is easy to use and straigtforward. Describe problem, provide picuture(s), and replacement part(s) replaced for freee. New part will arrive in approx 2 weeks.